Zappos: Life after acquisition
Tony Hsieh, CEO of the quirky online shoe retailer, on how the company has changed since it joined forces with Amazon.com. When Amazon (AMZN) acquired Zappos in 2009, CEO Tony Hsieh wrote a truly...
View ArticleTony Hsieh's new $350 million startup
The Zappos CEO is trading shoes for urban planning -- and spending big bucks to rebuild downtown Las Vegas. By Leigh Gallagher, assistant managing editor FORTUNE -- Tony Hsieh is well known for...
View ArticleReframe failure as intention
Better Place and Tesla prove there's an art out to turning sub-optimal outcomes into success. By Saul Kaplan FORTUNE -- The key to unlocking the next wave of economic growth may be as simple as...
View ArticleFitbay’s ‘social network for body types’ raises $2 million
Before apparel became a $55 billion category for e-commerce, critics warned that people would never shop online because they want to try things on. Tony Hsieh and Zappos led the charge in proving them...
View ArticleThe community builders of the New Metropolis
Tony Hsieh and Scott Heiferman were talking about cities and community long before it became hip to do so. As CEO of Zappos, Hsieh built a culture that encouraged people to "collide" with each other,...
View ArticleZappos is bringing Uber-like surge pay to the workplace
In September, Zappos chief executive officer Tony Hsieh was wandering the halls of the online retailer's Las Vegas headquarters and noticed that the customer service center’s walls were covered--floor...
View ArticleOffice humor: 6 surprising places where it actually pays off
The head honchos in the C-suite aren't exactly pounding on the boardroom table demanding that their employees be funny. Yet research reveals the many ways humor helps business. Some companies, notably...
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